Mission & Vision

Mission
To empower and connect all citizens to appropriate resources based on a self-identified need; through Information, Referral and Crisis Intervention, by dialing 2-1-1.

Values
The Aiken County Help Line recognizes the value of each individual and their capability to define and direct their own lives through self-determination.

What We Believe:
• Each person should be treated equally with respect and dignity.
• Sometimes life is hard. Challenges and difficulties are a part of life
• Talking to someone who cared can be beneficial and help you cope during the difficult times.
• Trained, professional Call Specialists can be a helpful first resource for those seeking options through Information, Referral, Disasters and/or Crisis Intervention.

What We Offer:
• Trained, unbiased, respectful Call Specialists to talk with you about your concerns.
• Experience in Lethality of
• Relevant information during times of Disasters.
• Referrals to various non-profit agencies, services and resources in your community or state for continuing help and support.
• Crisis Intervention to anyone who finds themselves in a situation where they don't know where to turn for help. Non-judgmental and trained staff can provide listening support and provide intervention.
• Caller confidentiality.

What We Are NOT
• Licensed Mental Health Therapists or Counselors. We are highly trained telephone professionals who are capable of conducting appropriate screenings and assessments to assist in times of crisis.

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Get Answers

Need help with rent, utility bills, or food? Search our database or call 2-1-1 (1-877-648-9900 toll free) for phone numbers of agencies that may be able to help.  
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Support 2-1-1

We offer 24/7 crisis intervention, information, and local referrals at no cost to callers. Join our Cause.

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